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ZOBS Education Consultancy provides the best guidance and support to international students applying to UK universities.We offer free counselling to students aspiring to study in the UK

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ZOBS Privacy Policy

Policies & Privacy
Effective Date: May 25 2018

Introduction

ZOBS is strongly committed to protecting personal data. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.

Personal data is any information relating to an identified or identifiable living person. ZOBS processes personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.

When collecting and using personal data, our policy is to be transparent about why and how we process personal data. To find out more about our specific processing activities, please go to the relevant sections of this statement.

SECTION DESCRIPTION

PERSONAL INFORMATION
INDIVIDUALS WHOSE PERSONAL DETAILS WE OBTAIN IN CONNECTION WITH PROVIDING SERVICES TO OUR CLIENTS
CORPORATE CLIENTS
BUSINESS CLIENTS
SUPPLIERS AND SUB-CONTRACTORS
PEOPLE WHO CONTACT US
DIRECTORS AND STAFF
VISITORS TO OUR WEBSITE

PERSONAL INFORMATION
Collection of personal data
Our policy is to collect only the personal data necessary for agreed purposes and we ask our clients only to share personal data where it is strictly needed for those purposes.
Where we need to process personal data to provide our services, we ask our clients to provide the necessary information to other data subjects concerned, such as family members, COMPANY REGISTRATION ,emails , content, text, images, videos,etc regarding its use.
Given the diversity of the services we provide to personal clients we process many categories of personal data, including as appropriate for the services we are providing:
Contact details; Business activities; Family information; company registration ,emails , content, text, images, videos, phone numbers, bank details, valid ID information like passport, driving licence, Income, taxation and other financial-related details; and Investments and other financial interests etc.
Generally, we collect personal data from our clients or from a third party acting on the instructions of the relevant client
Use of personal data
We use personal data for the following purposes:
Providing professional services. ZOBS provide a diverse range of professional services like web design, consultancy, travel desk, money transfer etc. Some of our services require us to process personal data in order to provide service or advice. For example, we need to use personal data to provide business advice, to book flight, send money, to design website, or any further communication purpose etc.
Administering, managing and developing our businesses and services. We process personal data in order to run our business, including
- managing our relationship with clients;
- developing our businesses and services (such as identifying client needs and improvements in service delivery);
- maintaining and using IT systems;
- hosting or facilitating the hosting of events; and
- administering and managing our website and systems and applications.
Security, quality and risk management activities. We have security measures in place to protect our and our clients’ information (including personal data), which involve detecting, investigating and resolving security threats. Personal data may be processed as part of the security monitoring that we undertake; for example, automated scans to identify harmful emails. We monitor the services provided to clients for quality purposes, which may involve processing personal data stored on the relevant client file. We have policies and procedures in place to monitor the quality of our services and manage risks in relation to client engagements. We collect and hold personal data as part of our client engagement and acceptance procedures. As part of our client and engagement acceptance, we carry out searches using publicly available sources (such as internet searches and sanctions lists) to identify politically exposed persons and heightened risk individuals and organisations and check that there are no issues that would prevent us from working with a particular client (such as sanctions, criminal convictions (including in respect of company directors), conduct or other reputational issues).
Providing our clients with information about us and our range of service. With consent or otherwise in accordance with applicable law, we use client contact details to provide information that we think will be of interest about us and our services.
Complying with any requirement of law, regulation or a professional body of which we are a member. As with any provider of professional services, we are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.
We are continually looking for ways to help our clients and improve our business and services. Where agreed with our clients, we may use information that we receive in the course of providing professional services for other lawful purposes. To the extent that the information that we receive in the course of providing professional services contains personal data, we will de-identify the data prior to using the information for these purposes.

Data retention
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In the absence of specific legal, regulatory or contractual requirements, our baseline retention period for records and other documentary evidence created in the provision of services is 7 years.
INDIVIDUALS WHOSE PERSONAL DATA WE OBTAIN IN CONNECTION WITH PROVIDING SERVICES TO OUR CLIENTS
Collection of personal data
ZOBS policy is to collect only the personal data necessary for agreed purposes and we ask our clients only to share personal data where it is strictly needed for those purposes.
Where we need to process personal data to provide our services, we ask our clients to provide the necessary information to the data subjects concerned regarding its use.
We collect and use contact details for our clients in order to manage and maintain our relationship with those individuals.
Given the diversity of the services we provide to clients we process many categories of personal data, including: Contact details; Business activities; Information about management and employees; Payroll and other financial-related details; provide business advice, to book flight, send money, to design website, or any further communication purpose and Investments and other financial interests.
Generally, we collect personal data from our clients or from a third party acting on the instructions of the relevant client. For some of our services, for example, hosting, domain, web mails, google seo, flights, online payments etc when undertaking a due diligence review of an acquisition target on behalf of a client, we may obtain personal data from that target’s management and employees or from a third party acting on the instructions of the target.
Use of personal data
We use personal data for the following purposes:
Providing professional services. We provide a diverse range of professional services. Some of our services require us to process personal data in order to provide advice and deliverables. For example, we will review data as part of an audit.
Administering, managing and developing our businesses and services. We process personal data in order to run our business, including:
- managing our relationship with clients;
- developing our businesses and services (such as identifying client needs and improvements in service delivery);
- maintaining and using IT systems;
- hosting or facilitating the hosting of events; and
- administering and managing our website and systems and applications.
Security, quality and risk management activities. We have security measures in place to protect our and our clients’ information (including personal data), which involve detecting, investigating and resolving security threats. Personal data may be processed as part of the security monitoring that we undertake; for example, automated scans to identify harmful emails. We monitor the services provided to clients for quality purposes, which may involve processing personal data stored on the relevant client file. We have policies and procedures in place to monitor the quality of our services and manage risks in relation to client engagements. We collect and hold personal data as part of our client engagement and acceptance procedures. As part of our client and engagement acceptance, we carry out searches using publicly available sources (such as internet searches and sanctions lists) to identify politically exposed persons and heightened risk individuals and organisations and check that there are no issues that would prevent us from working with a particular client (such as sanctions, criminal convictions (including in respect of company directors), conduct or other reputational issues).
Complying with any requirement of law, regulation or a professional body of which we are a member. As with any provider of professional services, we are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.
We are continually looking for ways to help our clients and improve our business and services. Where agreed with our clients, we may use information that we receive in the course of providing professional services for other lawful purposes, including analysis to better understand a particular issue, industry or sector, provide insights back to our clients, to improve our business, service delivery and offerings and to develop new ZOBS technologies and offerings. To the extent that the information that we receive in the course of providing professional services contains personal data, we will remove the personal data prior to using the information for these purposes.
Data retention
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In the absence of specific legal, regulatory or contractual requirements, our baseline retention period for records and other documentary evidence created in the provision of services is 7 years.
CORPORATE CLIENTS
Collection of personal data
Our policy is to collect only the personal data necessary for agreed purposes and we ask our clients only to share personal data where it is strictly needed for those purposes.
Where we need to process personal data to provide our services, we ask our clients to provide the necessary information to the data subjects concerned regarding its use.
We collect and use contact details for our clients in order to manage and maintain our relationship with those individuals.
Given the diversity of the services we provide to clients we process many categories of personal data, including: Business activities; Information about management and employees; Payroll and other financial-related details; provide business advice, to book flight, send money, to design website, or any further communication purpose and Investments and other financial interests.
Generally, we collect personal data from our clients or from a third party acting on the instructions of the relevant client. For some of our services, for example, when undertaking a due diligence review of an acquisition target on behalf of a client, we may obtain personal data from that target’s management and employees or from a third party acting on the instructions of the target.
Use of personal data
We use personal data for the following purposes:
Providing professional services. We provide a diverse range of professional services. Some of our services require us to process personal data in order to provide advice and deliverables.
Administering, managing and developing our businesses and services. We process personal data in order to run our business, including:
- managing our relationship with clients;
- developing our businesses and services (such as identifying client needs and improvements in service delivery);
- maintaining and using IT systems;
- hosting or facilitating the hosting of events; and
- administering and managing our website and systems and applications.
Security, quality and risk management activities. We have security measures in place to protect our and our clients’ information (including personal data), which involve detecting, investigating and resolving security threats. Personal data may be processed as part of the security monitoring that we undertake; for example, automated scans to identify harmful emails. We monitor the services provided to clients for quality purposes, which may involve processing personal data stored on the relevant client file. We have policies and procedures in place to monitor the quality of our services and manage risks in relation to client engagements. We collect and hold personal data as part of our client engagement and acceptance procedures. As part of our client and engagement acceptance, we carry out searches using publicly available sources (such as internet searches and sanctions lists) to identify politically exposed persons and heightened risk individuals and organisations and check that there are no issues that would prevent us from working with a particular client (such as sanctions, criminal convictions (including in respect of company directors), conduct or other reputational issues).
Complying with any requirement of law, regulation or a professional body of which we are a member. As with any provider of professional services, we are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.
We are continually looking for ways to help our clients and improve our business and services. Where agreed with our clients, we may use information that we receive in the course of providing professional services for other lawful purposes, including analysis to better understand a particular issue professional services contains personal data, we will remove the personal data prior to using the information for these purposes, industry or sector, provide insights back to our clients, to improve our business, service delivery and offerings and to develop new ZOBS technologies and offerings

Data retention
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In the absence of specific legal, regulatory or contractual requirements, our baseline retention period for records and other documentary evidence created in the provision of services is 7 years. ZOBS processes personal data about contacts (existing and potential ZOBS clients and/or individuals associated with them) using a customer database.

BUSINESS CONTACTS
Collection​ ​of​ ​personal​data
ZOBS processes personal data about contacts (existing and potential ZOBS clients and/or individuals associated with them) using a customer database.
The collection of personal data about contacts and the addition of that personal data is initiated by a ZOBS employer and will include name, employer name, contact title, phone, email and other business contact details.
Use​ ​of​ ​personal​data
Personal data relating to business contacts may be visible to and used by ZOBS users to learn more about an account, client or opportunity they have an interest in, and may be used for the following purposes:
Administering, managing and developing our businesses and services
Providing information about us and our range of services
Making contact information available to ZOBS users
Identifying clients/contacts with similar needs
Describing the nature of a contact’s relationship with ZOBS
ZOBS do not sell or otherwise release personal to third parties for the purpose of allowing them to market their products and services.
Data retention
Personal data will be retained for as long as it is necessary for the purposes set out above (e.g. for as long as we have, or need to keep a record of, a relationship with a business contact).
SUPPLIERS AND SUBCONTRACTORS
Collection​ ​of​ ​personal​data
We collect and process personal data about our suppliers (including subcontractors and individuals associated with our suppliers and subcontractors) in order to manage the relationship, contract, to receive services from our suppliers and, where relevant, to provide professional services to our clients.
Use​ ​of​ ​personal​data
We use personal data for the following purposes:
Receiving services. We process personal data in relation to our suppliers and their staff as necessary to receive the services. For example, where a supplier is providing us with facilities management or other outsourced services, we will process personal data about those individuals that are providing services to us.
Providing professional services to clients. Where a supplier is helping us to deliver professional services to our clients, we process personal data about the individuals involved in providing the services in order to administer and manage our relationship with the supplier and the relevant individuals and to provide such services to our clients.
Administering, managing and developing our businesses and services. We process personal data in order to run our business, including:
- managing our relationship with suppliers;
- developing our businesses and services (such as identifying client needs and improvements in service delivery);
- maintaining and using IT systems;
- hosting or facilitating the hosting of events; and
- administering and managing our website and systems and applications.
Security, quality and risk management activities. We have security measures in place to protect our and our clients’ information (including personal data), which involve detecting, investigating and resolving security threats. Personal data may be processed as part of the security monitoring that we undertake; for example, automated scans to identify harmful emails. We have policies and procedures in place to monitor the quality of our services and manage risks in relation to our suppliers. We collect and hold personal data as part of our supplier contracting procedures. We monitor the services provided for quality purposes, which may involve processing personal data.
Complying with any requirement of law, regulation or a professional body of which we are a member. As with any provider of professional services, we are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.
Data retention
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
Personal data may be held for longer periods where extended retention periods are required by law or regulation and in order to establish, exercise or defend our legal rights.

OTHERS WHO CONTACT US
We collect personal data when an individual gets in touch with us with a question, complaint, comment or feedback (such as name, contact details and contents of the communication). In these cases, the individual is in control of the personal data shared with us and we will only use the data for the purpose of responding to the communication.
DIRECTORS AND STAFF
We collect personal data concerning our own personnel as part of the administration, management and promotion of our business activities.
VISITORS TO OUR WEBSITE
Visitors to our websites are generally in control of the personal data shared with us. We do not use Cookies on our website and do not collect information therefrom.
Our websites do not collect or compile personal data for the dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.

General privacy policy
This privacy policy is intended to help you understand that ZEPHYR OMEGA BUSINESS SOLUTIONS LTD (ZOBS), a subsidiary of the group of brands and companies, and for our trade name for travel desk XL TRAVEL (TRADE NAME OF (ZOBS) ZEPHYR OMEGA BUSINESS SOLUTIONS LTD )hereafter referred to as "ZOBS", "our", "us", or "we", collects personal data and endeavours to keep such data secure, and to be clear about how personal data may be collected by us, our use or processing of personal data, and the choices available to you to update or access your personal data.
This policy applies to all ZOBS brands, websites (including but not limited to WWW.IZOBS.COM, WWW.ZEPHYROMEGA.CO.UK, WWW.XLTRAVEL.CO.UK), mobile or other device applications ("apps"), advertising services, technologies, products, and services (collectively "Services"). ZOBS websites are owned and operated by ZEPHYR OMEGA BUSINESS SOLUTIONS LTD, and Services may be offered by our affiliates and partners on the basis of this policy unless communicated otherwise by our affiliates and partners.
If you have any queries, Please contact our Information Security Officer ("ISO") and team by emailing us at INFO@IZOBS.com.
Information collection and use (general)
We may collect and combine personal data when you use our Services, including as follows:
1. Information you provide to us
a. You create an account with us or purchase any of our Services.
(Please note that we may recognise you or your devices when you use our Services even if you are not signed in, as we may use cookies, device identification, and other signals, including information obtained from third parties to associate accounts and/or devices with you.
We keep personal information about our users to complete a customer's order, respond to customer service requests, administer the account and products, and assess the needs of a business or individual to determine suitable products and to protect us against fraud and abuse, which will generally include the following information:
§ Name
§ Address
§ Telephone Number
§ Email Address
§ Date of Birth
§ Username & Password
§ Credit Card details (if applicable), including a protected scan/photo of the card
§ Photo/Official Identification
§ Business/entity/organisation details and identification
§ Account number
§ Invoice number
§ When Services will expire and/or were purchased/renewed
§ Information requests
§ Customer service requests which may include notes or details explaining what you asked or what response you received
§ Other data that may identify you
b. You use our Services to communicate with others or post, upload, or store any data content (such as messaging services and attachments, comments, photographs, audio and video). Typically, such data will at least include a telephone contact number or an email address.
c. You complete contact forms or request newsletters or other information from us. Typically, this will be via email, live chat, what’s app or via our website.
d. You participate in any contest, promotion, survey, or activity we promote that might require information about you.
e. You submit an enquiry, expression of interest, application for a job, or otherwise wish to work with us.
f. We (including our agents, representatives, and staff) receive an enquiry involving customer support, technical support, billing and accounts related support, compliance and legal issues, or media, including if you seek our assistance.
g. We store and analyse any communication content, including email content from incoming and outgoing mail in order to personalise, develop, and/or provide relevant advertising, content, features, and Services.
h. You otherwise use our Services, including to view content or install any software we make available.
2. Information from analytics, cookies, tracking, and similar technologies
We may collect information from data collection technologies to allow us to understand your activity on and off our Services, to collect and store information when you interact with Services we offer to partners, and to analyse and improve the performance of our Services.
Such information:
. Is collected when you access advertising, content, websites, interactive widgets, applications, and other products (both on and off of our Services) where our data collection technologies (such as cookies, development tools, and other technologies) are present.
a. collected from your devices (including portable and non-portable computers, mobile phones, and tablets) that may include:
i. Device specific identifiers and information such as:
1. browser configuration, plugins, and version(s)
2. cookie information
3. device settings
4. Internet Protocol (IP) addresses
5. location information or data capable of being used to approximate location
6. metadata
7. mobile device and advertising identifiers
8. mobile network information
9. operating system type and version
10. software data
ii. Other information that allows us to recognise your activity across other devices and Services to provide you with personalised experiences and advertising across the devices you use. Consequently, the information we collect may include how you interact with our Services and those of our third-party partners.
b. Includes data about usage of services (such as language preferences, log files, metadata), as well as browsing behaviour and analytics such as:
0. the type of advertisement or content shown to you and your level of engagement (including links clicked)
1. the duration and frequency of your activities
2. the apps or websites you used immediately before and/or after accessing our Services
3. whether you visited an advertiser's website, downloaded an advertiser's app, purchased a product or service advertised, or took other actions
3. Information from third parties
We may collect information about you when we receive it from other users, third-parties, and affiliates, which we may use to analyse, expand, or update the accuracy of our records, identify new customers, and provide Services that may be of interest to you. Such information may be received:
. When you connect your account to third-party services or sign in using a social media website (such Facebook, what’s app or Twitter etc)
a. From publicly-available sources
b. From advertisers about your experiences or interactions with their offerings
c. When we obtain information from third-parties or other companies, such as those that use our Services. This may include your activity on other sites and apps as well as information those third-parties provide to you or us about their products or services.
7.2. Use of Information
Our website and mobile applications may contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites, and as such, we encourage you to read the privacy policy of any website you visit.
. We use your information for the following purposes and on the following lawful bases:
Providing our services to you: This includes using personal information necessary for conducting money transfers and delivering other products and services to you as required under our contracts with you.
Legal and compliance purposes: This includes using your personal information to comply with legal and regulatory duties such as anti-money laundering and counter terrorist financing. This includes using your personal data to validate and authenticate your identity and utilising third parties to help us do so.
Legitimate business purposes: We use your personal information to analyse and improve the quality, speed and efficiency of our products, locations, services, support and operation, to perform administrative tasks necessary to provide our services, and to help manage risks related to security, fraud and identity, including detection, prevention and prosecution of fraud and theft as well as preventing illegitimate or prohibited use of our services. We conduct analysis of the information we hold to better understand our customers and our customers transactions, including analytics to help us customise our marketing, to tailor our products and services to help us anticipate your needs and requirements, and to administer our loyalty programme. 
Where we have your permission: Where you have consented to our use of your personal information for a particular purpose or activities. Subject to your choices under applicable law and based on the contact information you provide, we will send you marketing communications and offers by email, telephone, post, SMS, social media and other communication channels. 
We may disclose your personal information: If there is a reasonable need to do so for any of the purposes listed above, we disclose your personal information to the following types of organisations or parties: Western union group companies :our agents or business partners who facilitate the specific service or money transfer transaction you have requested; service providers ,payments processors, contracted to help us validate the accuracy of the information provided by you, and to authenticate your identity and manage risks related to security, fraud and identity. We also disclose your personal information globally, as required or permitted by applicable laws and regulations to regulatory and financial authorities, law enforcement bodies, courts, governments or government agencies, to meet compliance and legal obligations or to defend the rights and interests of western union or others.
International transfer: We transfer information to parties in countries outside the European Economic Area[EEA],including but not limited to the USA as required by applicable law, regulatory authorities, law enforcement and government agencies.
Additionally, when you send or receive money to or from another country, we will also be required to share some of your personal information with that country as required or permitted by law. We transfer certain personal information about you to our data centres in the USA and process it to fulfil our legal and compliance obligations which apply to the services we provide. We also store certain personal information we collect based on your marketing choices in our US data centre. When you’re personal information is transferred to or accessed from the USA or another country outside the EEA for which the European commission has not issued an adequacy decision, it will be protected by appropriate contractual clauses or other EU-approved mechanisms, as required by law. You can request to see these mechanisms using the contact details found below.
Retention of personal information: Your personal information will be retained in accordance with statutory periods contained in regulations applicable to financial transactions including those in anti-money laundering, anti-terrorist financing and other laws applicable to us. Otherwise, we will retain your information only as long as necessary for the specific purposes it was collected, to resolve any query you may raise, or as long as we need to retain it in order to protect or defend our legal position.
Your rights: You have the right to know if we are processing your personal information and to ask us for a copy of your information free of charge. You have the right to request a structured and machine-readable copy of certain information you have provided to us for purposes to which you have consented or where our use is required for a contract with you. We may charge you a reasonable fee for providing the information or not act upon your request, if the request is manifestly unfounded or excessive. You have the right to stop us sending you marketing communications. You have the right to ask us correct information about you that is incomplete, inaccurate or out-of-date. You have the right in some circumstances to ask us to erase certain information about you, to restrict certain uses of your information, and also, where our use is for legitimate business purposes, to object to certain uses of it. Where you have consented to the processing of your personal information, you have the right to withdraw your consent at any time. When we receive a request, we may ask for additional information from you to verify your identity. To exercise these rights, please contact by calling 01633746212, by emailing info@izobs.com. We will endeavour to respond to your request within one month but may be entitled to extend this period in certain circumstances. We will comply with your request to the extent required by applicable law.

We combine and use information we have about you (including such information collected through and outside of our Services) for the following purposes:
1. Providing, developing, enhancing and improving Services we may offer or provide to you, such as:
o Provisioning, activating, setting up and maintaining of Services and features related to the respective Services.
o Improving, maintaining, and optimising the content, operation, and performances of our websites, mobile applications, social media pages, and Services.
o Minimising the occurrence of fraud or abuse of our Services.
o Identifying areas of improvement, possible or required enhancements to Services, errors, and any security risks.
o Analysing your interaction with our Services, your content and other information (such as emails, instant messages, attachments, and other communications), and your interests.
o Associating your activity across our Services and your different devices as well as associating any accounts you may use across our Services.
o Carrying out or supporting promotions.
o Conducting research or supporting innovation.
o Collecting statistics about the overall use of our Services.
This information relates to your purchase, use, and interaction with our Services, and usually consists of data that is aggregated or statistical about how customers use our Services. This information is not usually linked to personal information, but we treat the information as personal to the extent that it is linked to personal information.
2. Contacting you ourselves or through a third party service provider regarding our Services via email, text messages (such as SMS messages), telephone calls, and automated calls or messages, including when:
o Communicating regarding Services you have signed up for or purchased.
o Communicating offers for additional Services that we think you may value if you consent or to the extent allowed based upon legitimate interests. You are not required to consent in order to purchase Services from us.
Your communication preferences can be updated with respect to receiving communications from us and/or our partners after signing into your Account Manager.
3. Transferring your information to another country, such as:
o If Services are provided to a country other than where our servers are located, your communications with us may result in transferring your personal information across international borders.
o When you contact us by email, telephone, through our website (such as online chat, what’s app etc.), we may provide you with support from a location outside of your country of origin.
Regardless of the country where you reside, you authorise us to transfer, process, and store and use your information in countries other than your own in accordance with this Privacy Policy and to provide you with Services. Some of these countries may not have the same data protection safeguards as the country where you reside.
4. Legal, regulatory, law enforcement, and other purposes, for which we may access, preserve and disclose information to investigate, prevent, or take action in connection with:
o Legal process and legal requests, including subpoena requests, Court orders, and when required by government or government agencies, law enforcement officials, and Courts, tribunals, and other judicial or quasi-judicial bodies to such extent (if any) that we determine in our sole discretion notwithstanding the jurisdiction from which said requirement is imposed.
o Enforcing our Policies and Agreements.
o Allegations or claims that any content violates the rights of third-parties.
o Suspected activity that is unlawful, illegal, or unethical.
o Requests for customer service.
o Technical issues.
o Protecting the rights, property or personal safety of us, our users or the public, including to lessen or prevent a serious and imminent threat to an individual's life or health.
o Establishing or exercising our legal rights or defending against legal claims.
o Otherwise complying as required by law.
5. Sharing your information with third parties we trust, and subsidiaries within the ZOBS including its personnel, officers, and agents, for them to provide Services or act on our behalf, such as:
o Processing payments.
o Customer service, including to address your requests, and for managing our relationships.
o Contacting you with marketing information, contests, or surveys.
o Advertising, location-based Services, search results, and other content consistent with your location settings.
o A new owner if the ownership or control of any entity or business within the ZOBS changes as a result of a merger, acquisition, or sale of assets. This may amount to a complete transfer of the information rather than just sharing the information.
We do not share your personal information for a third party to provide any products or services outside of those requested or as needed on our behalf. These third parties (including subcontractors) would be subject to strict policies or agreements, in that they are prohibited from keeping, processing, sharing, or using your personal information for any purpose other than as they have been specifically contracted for (or without your consent).
6. Sharing your information with non-affiliated companies who provide us with advertising, analytics, and business support.
We may share aggregate information with partners, such as publishers, advertisers, measurement analytics, apps, or other companies. For example, we may share information as to the performance, or report on key metrics and statistics related to said activity.
We do not share information that personally identifies you (personally identifiable information is information like name or email address) with such partners.
When you use third-party apps, websites or other products integrated with our Services, they may collect information about your activities subject to their own terms and privacy policies. The information collected does not include certain personal data such as name, address, billing information, etc. but may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. or in which we operate.
We may allow third party companies to display advertisements on our webpages or apps to collect information from your browsers or devices. Other companies' use of cookies and other data collection technologies are subject to their own privacy policies, not this one. Like many companies, we may allow cookie matching with select partners but do not allow access to our cookies.
You can control the technologies we use by managing your settings through the "cookie banners" that may be presented (depending on URL of website visited) when you first visit our webpages, or by modifying the settings in your browser.
Deleting or Obtaining Copy of Information
You can contact us to request a copy of your personal information or delete your information by emailing our Information Security Officer at INFO@IZOBS.com. The Privacy Officer shall attend to your request on a confidential basis within thirty (30) days of the request being received. Any request for deletion will only be undertaken to the extent that it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements worldwide.
Access of your personal information may be refused if:
· Providing access would pose a serious and imminent threat to life or health of a person;
· Providing access would create an unreasonable impact on the privacy of others;
· The request is frivolous and vexatious; or
· Denial of access is authorised or required by law.
Information Security, Storage, and Retention
We will endeavour to keep your personal information as secure as reasonably possible. Without limitation, registration information is not accessible over the Internet, but only from a secure password-protected internal workstation. Our Internet servers utilise a modern Linux-based operating system that is maintained with the latest available security patches and updates.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using Security Metrics Transport Layer Security (TLS), the successor to Secure Sockets Layer (SSL).
We follow the strict standards set out by the Payment Card Industry (PCI) Security Standard to store and protect the personal data we collect, both during transmission and once we receive it. We also adhere to wide Security Metrics to ensure information security is at the forefront of all aspects of business operations. However, as no method of transmission over the Internet, or method of electronic storage, is 100% secure, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at INFO@IZOBS.COM.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate, legal, or business purposes. These might include retention periods of up to six (6) years:
· mandated by law, contract or similar obligations applicable to our global business operations;
· for preserving, resolving, defending or enforcing our legal/contractual rights, and/or resolving disputes; or
· needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact our Information Security Officer at INFO@IZOBS.COM..
Information Quality
We will use all reasonable endeavours to ensure the accuracy and quality of the information collected about you. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or deactivate your account by making the change on your Account Profile page of the Account Manager or by emailing us at INFO@IZOBS.COM..
Alternatively, you can contact us via other avenues specified on our WEBSITE page. Should personal information that you know has been collected about you change, it is your responsibility to bring the changes to our attention.
Tracking technologies
We use cookies for to remember users' settings and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
We, and/or our partners, affiliates, or analytics or service providers, may use tracking technologies such as cookies, beacons, tags, and scripts to analyse trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies from these companies on an individual or aggregated basis.
The third parties with whom we partner to provide certain features on our website or to display advertising based on your web browsing activity, use Local Shared Objects (Flash cookies) to store content information and preferences. To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We do link this automatically-collected data to personal information. IP addresses are tied to personal information for the purposes of logging site actions (updating information, buying products, etc.) so that in the event of a bug or a dispute, we can review the actions taken that led to the outcome and attempt to reproduce the issues.
Some browsers allow you to automatically notify websites you visit not to track you using a "Do Not Track" signal.
There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, we currently do not alter our practices when we receive a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may wish to visit www.allaboutdnt.com.
Behavioural targeting
We partner with a third party ad network to either display advertising on our website or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other websites to provide you targeted advertising based upon your interests.
Sensitive information
We will not collect information revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or details of health, disability or sexual activity or orientation, unless compelled to do so by law.
Social media widgets
Our website includes Social Media Features, such as the Facebook 'Like' button and Widgets, the 'Share this' button or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it.
Import contacts
You can import contacts from your email account address book(s) to invite your contacts to join our website. We collect the username and password for the email account(s) from which you wish to import contacts, and we will only use your username(s) and password(s) for the purpose of importing contacts.
Use of Non-personal information
You acknowledge and agree that any testimonials or feedback you provide to us may be used for training and/or marketing purposes. We reserve the right to use any testimonials or feedback for any purpose at our sole discretion. You acknowledge and agree that any feedback you provide may be shared with third parties via social media and associated programs.
You acknowledge that you relinquish any proprietary rights you may hold over information, data, or opinions that you provide to us by way of a testimonial, complaint, or feedback.
If you wish to update or delete your testimonial or feedback, you can contact us at info’izobs.com.
Age restrictions
Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.
Data Protection Authority
If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, the UK's Information Commissioner's Office, as noted below:
www.ico.org.uk
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: 0303 123 1113
Changes to this policy
We reserve the right to modify our Privacy Policy to reflect changes to our practices at any time. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact us
If you have questions about this Privacy Policy, our privacy practices, or our Services, you may contact our Information Security Officer and other representatives by email at info’izobs.com. We endeavour to respond to all requests, enquiries, and concerns within thirty (30) days of receipt. General enquiries may also be directed to:
Zephyr omega business solutions ltd (ZOBS)
XL TRAVEL (Trade Name of Zephyr Omega Business Solutions Ltd)
Registered Address: Flat 3 35 Stow Hill Newport NP20 1JH
Trading Address: Unit 3 113-114 Commercial Road Newport NP20 2GW

 

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